If you have questions, feedback, or requests related to flooring reviews, comparisons, or resources on FlooringScan, we’d love to hear from you. The quickest and preferred way to reach our team is by email.
Please send all inquiries to hello@flooringscan.com. We monitor that inbox for everything from reader feedback to media requests and partnership proposals.
What to Expect After You Email
- Acknowledgment: You should receive an automated acknowledgment shortly after your message is received.
- Response time: Our team aims to reply within 1–3 business days for most questions. Complex requests — such as detailed editorial corrections, partnership negotiations, or technical troubleshooting — may take up to 5–7 business days.
- Follow-up: If your issue requires further investigation, a team member will follow up with next steps or an estimated timeline.
Types of Inquiries We Welcome
We handle a broad range of inquiries by email. Examples include:
- Reader feedback: Comments on articles, suggestions for new topics, or requests for clarification.
- Corrections and updates: If you spot an error in our content or have updated product information, please provide a concise description and sources so we can investigate.
- Product review requests: Manufacturers and retailers may reach out with product details for consideration in our reviews. Include product specs, availability, and any sample opportunities.
- Partnerships and collaborations: Proposals for strategic partnerships, affiliate programs, co-marketing, or content collaborations.
- Media and press: Requests for interviews, expert commentary, or press materials.
- Advertising inquiries: Information requests about advertising placements, sponsorships, or promotional opportunities.
- Technical issues: Report site errors, broken links, or problems with downloads; include device and browser details when possible.
Privacy and Professionalism
We respect your privacy. Do not include sensitive personal information such as social security numbers or payment details in your initial email. For proposals or negotiations that require confidential details, we will provide secure next steps.
If you haven’t heard back within the expected timeframe, feel free to resend your message or flag it in the subject line as a follow-up. We appreciate your interest in FlooringScan and look forward to assisting you.